1. Discontinuation of Program-Specific Discounts: Immediate
Effective immediately, the program-specific discounts (including all promotional discounts) for Backup Exec, System Recovery, and DLO will be discontinued. Standard pricing and discount structures will continue to apply.
2. Services End-of-Sale (EOS): Immediate
Effective immediately, all service-related SKUs tied to these products are discontinued. Please note:
| Existing service contracts will be honored through their contracted periods. | |
| Renewal purchases are no longer available. | |
| No new service engagements will be initiated. | |
3. Product End-of-Sale (EOS): March 31, 2026
These products will reach their official End of Sale on March 31, 2026. After this date, licenses will no longer be available for renewal/extension. Up to this date, customers can renew their existing subscription through the Product End-of-Life date, however all multi-year renewals will need to be paid upfront. Customers will continue to receive support in accordance with the applicable lifecycle policies; however, renewal purchases will no longer be available.
4. Product End-of-Life (EOL): April 30, 2029
The End-of-Life date is April 30, 2029, after which all support, maintenance, and updates for these products will cease. We encourage partners to work with customers proactively on planning transitions before the EOL date.